All packages are shipped via Canada Post from Canmore, Alberta. Unless otherwise noted (pre-orders, etc.), please allow for 7 business days. *** Please be aware that Canada Post service disruptions may cause delivery delays ***
A tracking number will be provided once your item is shipped.
Yes, we do ship worldwide! All international orders default to $15 shipping.
Shipping costs for online businesses are unfortunately quite hefty in Canada. Our average charge is $18. Quite often we end up eating an additional fee (including insurance on orders over $100). Please appreciate that we are not trying to gauge you. Not at all! We'll try to meet you halfway with a max $15 charge. Smaller/lighter items will ship for less.
Please contact us at email@example.com to confirm your purchase is eligible for a return/refund. Original shipping fees are non-refundable, and the cost incurred on your return shipment is at your expense. You are strongly encouraged to utilize a shipping service with tracking capability.
Do you live in Bow Valley or plan to make a trip out to Canmore? We have a promo code that eliminates the shipping cost for locals and visitors. Please email firstname.lastname@example.org to coordinate in advance.